Amazing caring customer service. Unusual in today’s day. They are wonderful.
I’ve used the Breg Kodiak Polar Care in the past after knee surgery. I loved it so much. I shared it with a friend 3 more times and then used it for my daughter’s elbow surgery. It finally quit working, despite trying to repair it and trying a new connector. I believe the pump was not as efficient as it would not maintain a cold infusion. I just had to order another for my shoulder surgery because it works that good. Absolutely recommend this product!!
Much better than what the hospital gave me at discharge
Excellent relief for post knee surgery, longer lasting, with constant cooling and easier to keep in place than ice packs. Only glitch is the outer cord of actual ice machine developed a small split from having to bend below the connection, that will slowly grow with time. We bought a new pad but are renting the machine, so i don't know how old the rubber is or when the split first developed. We just put scotch tape on it to prevent further tearing, rather than electrical tape as we didn't want to get hard to remove adhesive on the rental cord. Some kind of sheathing to keep the blue tubes straight near the connection would probably protect it.
I'm thankful for the excellent response, my order fulfillment, and the quality product. Works perfectly!