Offer you best-in-class products at an affordable price with fast, reliable shipping and a US based sales and customer service team that knows and understands your needs.
Sales & Customer Service
easy hook up to machine, gets very cold, provides what you need.
It arrived quickly -- no problems! Just ordered another since the other knee is up next. Absolutely recommend.
Just what we needed. I am looking for 1 or 2 more of them.
Supersonic delivery of the cold rush pad when I needed a new one. Repeat client. The machine I own has gotten through 2 knee surgeries. Make life a lot easier in times of dress and pain. Thank you!
This is the 1st order that I place and was very pleased that it didn’t take very long to get!
Your machine works fantastic
My wife had hip replacement surgery and it worked flawlessly.
However our dog decided it was a nice toy since it's been 108 degrees outside.
I ordered the replacement and it arrived in a great timeframe.
Thank you for your quick turn around
Got the large. It is HUGE. Exactly what I expected. Service was great. Gentleman I spoke with (on a Sunday) had my item shipped within 2 hours!
Fast shipping and just what my husband needs for his up coming knee replacement surgery. Thanks for your service!
Service was excellent. Very helpful after hours. A lifesaver!
Great service, fantastic product and decent shipping time.
Fast delivery just what I ordered
It fits the shoulder but is cumbersome to put on and take off. Recognizing that you are one handed, you would think they'd make it easier. Quick delivery. Efficient.
Exactly what I needed.
It arrived 6/26/2020 Will be turning it on today.
I had the privilege of renting a Donjoy Iceman unit and found this is the best invention since ice! Before I even returned the rental, I ordered my own. I expected a longer delivery time but it arrived in three days. Very happy and will recommend this unit to everyone.
works as advertised - low cost - great bang for the buck - it really helps - as good as machine costing $1000's of dollars
Very helpful in my husbands recovery
We used years ago with his first shoulder surgery but damaged a part when we moved
We were able to get this replacement part fast and so helpful again during recovery of surgery on the other side
Highly recommend this product and the service here
I just received my Iceman Clear 3 and so far I like it. I will be having surgery on my shoulder in August, and bought this primarily for the recovery phase from my surgery. However I tried it out tonight because my shoulder was really hurting and it helped to reduce the pain and swelling. If I had one complaint it is that there is no on/off button. It is not going to be easy or convenient to unplug the unit very time I want to take a break, go to the bathroom etc following the surgery.
Perfect Machine and a perfect bunch of people!! Special thank you to Jordan H. and a man with a southern accent that talked to. Thank you very much words cannot explain the way you helped me out bless your heart. Stay safe stay healthy!!
Randall Lee Weed Jr
Wonderful cold pack for shoulder surgery! Perfect to use with the DonJoy Iceman. Arrived on time, with Velcro straps and exactly as described.
I did receive my order and have used it ,I am satisfied and plan to order again in near future now I know where and how to order .I have told others about this item and how helpful it is. Thank you
The replacement Breg shoulder pad fit my Polar Glacier perfectly and has been a huge help during my recovery from recent rotator cuff surgery. I highly recommend this company and their products!
I had shoulder surgery on 6/8 for a rotator cuff repair. This HAS been my saving grace, better than any pain pill! Two weeks post surgery, and after my twice daily exercises and CPM machine, I'm still using this. And if I ever need to have another surgery, I'm set. God sent!!
Just the product we needed, and super fast service. I would use this company again.
Unit arrived on time. Working well and providing relief to shoulder pain as a result of rotator cuff surgery.
I ordered the Polar Care Cube shoulder pad a week before my surgery. So glad the advertisement showed the exact connector so I was sure I was ordering the correct pad. It came quickly and was exactly as described. It comes complete with the elastic straps in a sealed bag and was clearly marked that once the package is opened it cannot be returned. I received a confirmation email from the company immediately after placing the order which included their phone #. I called them to confirm the elastic straps were included and to see if they could fill the order quickly. The gentleman was so kind and confirmed my order would be out in less than 24 hours but made sure I understood the rest was up to the delivery service. Their customer service was excellent. I did receive my pad 3 days prior to my surgery. Have not used it yet but will let you know if there is a problem.
My product arrived a few days after ordering. Great service. Have not used it yet
I have not received it, yet.
Was using an older machine and the pump gave out . Ordered late in the afternoon and he went to warehouse to get the last machine and sent UPS that day. Arrived and already filing relief after shoulder surgery. Great customer service.
This is certainly not what I thought it would!!! The Polar Ice Machine is wonderful to use, but this pad is totally unnecessary and so thin, it’s like putting plastic wrap on you skin to protect it from the cold. It does not work! Let’s too much cold on to your skin. I would like to have my money back!!!!
The cryo cuff shoulder attachment is by far one of the best purchases that you will make after an injury or surgery to your shoulder. Using this machine, you will not feel pain and be able to sleep through the night. At least that's what I found and also my friend that had rotator cuff surgery did too. The website filled my order quickly and communicated very well throughout the entire process. It was my own fault, but I waited to order the cuff only 3 days before my actual surgery date. Fortunately, I was able to receive my product at the end of the day on my day of surgery! I cannot recommend this product enough. Don't bother looking around just buy it now so you'll be prepared. The standard size cuff was perfect. I am glad I didn't get one any bigger, since you want that ice cold water pack form fitting nicely around your shoulder. I am healing nicely and I know it's due to a decrease in pain.
Excellent order fulfillment, excellent customer service, product arrived with all parts as advertised.
Wonderful product for pre-and post-op pain and discomfort. Helping to survive a herniated disc.
Total knee replacement. What a relief, to be able to provide cold comfort after my husband's physical therapy workouts without the hassle of changing frozen gel packs every 30 minutes. I keep a 2 liter bottle of water in the fridge, empty its contents into the Kodiak ice bucket, fill the rest with ice and it's good to go for two workouts without the necessity of refilling the reservoir. This little machine has become our best friend.
We are still waiting for the Cold Rush unit to arrive from another seller, so we’ve been unable to see how well the pad works, but it arrived very quickly. A no hassle experience!
My wife is having shoulder replacement, we had Breg machine, but the shoulder pad wasn’t getting cold water through it. We purchased the new pad and could not be more happy with the communication and fast shipping service. Great company!! Thank you!