I just love this machine. Easy to operate. Easy to clean. But most importantly it does an amazing job.
Angela not only responded to my VM requesting very specific information … she actually knew the answers to my questions and offered instantaneous solutions to my needs.
In a world where we are bounced back and forth in a fog of electronic uncertainty this interaction was not only unexpected, but it might have been the last of its species before being declared extinct.
If there was a commercial asking for donations to save the endangered “Angela interactions” I would send money immediately.
I ordered the Berg Cube to reduce pain and swelling For an up coming TKR and so far was an excellent choice. I use it 3 to 4 times a day. It’s easy to setup and use. Clean takes only a minute or so. I use 2 small blue reusable ice packs and freeze 2 oz cups to keep up with ice demand. It works great. The staff at My Cold Therapy is exceptional, the first machine I ordered had an issue. I called right away and a new machine was send the same day. The new machine works great. Thank you
The compression helps this unit get the cold where it’s needed. So glad my cold therapy customer service recommended it.
Purchased this after renting a game ready machine for the first 30 days post knee surgery. Comparable function at a fraction of the cost. Provides STRONG compression (I still haven't even tried 'high' compression) and the integrated thermometer is great to indicate when to change out the ice. I use one water bottle (remove any label) and two reusable bags for ice. I'm able to switch out the ice without carrying the machine anywhere which is great for independence on crutches. I've used it daily for a couple weeks now and it's holding up great! I would recommend getting the compatible cooler as it has a spot for the hoses to come out and provides additional insulation to keep it cold longer.
Excellent service, quick delivery worked perfectly. Design had several sizes. Finally found one that fits a small boned person. Highly recommend
does a great job removing the pain and swelling after rotator cuff surgery, I like using it better than gel Ice packs, comfortable to wear. highly recommend.
Excellent replacement part. Shipped well. Timely shipping. Needed badly.
Just had my second knee replacement and this is the best knee pad! Wraps around my knee and is ice cold!!
My husband had shoulder surgery, and we initially used the iceman machine with the universal pad. We are so pleased that the nurse recommended that we order the shoulder accessory. It is much better because it has greater coverage and is easy to attach. The product came quickly too!
The machine is easy to use and stays cold overnight. It is relatively quiet. The problem for me is the size of the cuff. It’s way too big for an average woman’s shoulder. It’s just not comfortable as the edge of the top of the shoulder hits me in the face and the arm section is not touching my arm. Needs a smaller size.
Very quick turnaround and quality replacement pad attachment received.
Really appreciate the Breg Polar Ice Cube. I've used it the first time after shoulder replacement surgery. Had no swelling and helped to decrease pain. I wore out the shoulder pad and bands, so ordered just the knee pad with bands for my knee replacement surgery. Works Great!
The ankle one works great and exactly as specified. Customer service is responsive and exceeded my expectations. I am already looking at other items to get. Extremely satisfied!
This is a great connector to allow icing of multiple areas. I recently had a hip replacement and had severe leg pain below the hip. I was able to get great way to ice both the hip through the knee at the same time.
I am very staisfied with the Iceman It's been the perfect choice to apply cold to my recently replaced knee. Also, my experience with customer service was excellent.
Too big and the return policy looked like a hassle. Stuck with it now.
Better than the pain medications
We arrived home from the hospital with a preordered cold therapy machine. While studying up before my surgery, I came across these bags that you fill and freeze. It makes things very easy for my family to help me. Each morning we just swap out frozen bags for the ones that were used the day before. I purchased 12 bags, we switch out once or twice a day and the system works like a charm. No messy ice cubes or big ice bags to run to the store and purchase or replenish. I am grateful for I came across these. They do not leak and are super simple to put into the cooler. A+
I spoke with Angela about needing a replacement power adaptor cord for my Donjoy Ice Machine. Angela was extremely helpful in assisting me and was very prompt to send it out and I received it in a few days (dealt with some weather delivery issues). I would highly recommend other customers using My Cold Therapy!
In preparation for rotator cuff surgery, I researched several brands of ice machines before deciding on the Aircast Cryo w/ Shoulder Cuff. BEST PURCHASE MADE. I had the surgery 4 days ago and have been using the machine 24/7 (on surgeon's advice) since surgery. I picked the Aircast for these reasons, and why I'm loving it. First, it has the best shoulder cuff. The cuff fully wraps all sides of the shoulder and upper arm, and best of all, it incorporates its own sling rather than me having to wear the separate bulky sling that the surgeon gave me. The cryo cuff is comfortable; I even use it as my sole sling when I'm not icing. Also, the way that the cryo cuff wraps around the shoulder makes it impossible for me to accidentally move my elbow far from my torso (a prohibited movement for the first few weeks). The second reason I chose the Aircast machine was ease of use. I just put a few plastic refreezable ice packs in the water in the container, and it's good-to-go for 6-8 hrs before ice pack change is needed. (I did buy some of the ice freeze bags sold as an add-on by Cold Therapy, but to be honest, I'm finding that my own refreezable packs work easier/better.) The machine runs fairly quiet such that it did not disturb my night sleep - in some ways I actually found the soft hum of the machine to be relaxing, like "brown noise".
The three best things I did to make my rotator cuff surgery go relatively "easy" and not tooo painful so far are: (1) this Aircast ice machine, (2) on advice from my daughter who is a general surgery PA-C, demanding that my ortho surgeon add a slow-release analgesic called Exparel to my nerve block, which has really kept me pretty pain free so far since it lasts up to 72 hours (I had to pay $300 out-of-pocket for it, but sooooo worth it!), and (3) this bed wedge https://a.co/d/3Sktvlj.
delivered quickly and worked peferfectly right out of the box.
I had a total knee replacement on my right knee in February 2012, and recently had the same procedure on my left knee 01/08/2025.
In 2012 the hospital provided a Breg Polar Cube after surgery, and I was allowed to purchase it as part of my home therapy. I only came with the multi attachment. For the recent surgery I wanted one specifically for the knee. It has worked tremendously well in covering the entire knee area!
Easy to use, great hose length, like the hose storage clamps and very cold. Shoulder pad is great but a little tricky to put on by yourself.
