I’m so happy the replacement cord for my unit was the answer to it not working. For some reason the original power cord stopped working. So, if your unit ever stops working check the power cord first. I’m happy I didn’t have to replace the Breg cold wave unit that I borrowed from my sister.
Amazing product for pain relief post rotator cuff surgery.
I have 2 suggestions.
1) bigger cooler
2) on off switch at top, or automatic timer turn on 20 minutes and turn off and restart cycle so you can relax
I bought the Cube with the knee wrap and the shoulder wrap. My wife and I really like both of them. They circulate cold water within a minute of plugging the pump in. The elastic bands keep the wrap snug on your body parts. The only thing I do not like is the system does not have an ON/OFF switch or button. You just un plug it to turn it off.
GREAT PRODUCT AND WONDERFUL CUSTOMER SERVICE. THANK YOU ANGELA. HAVE REFERRED SOMEONE TO YOU WHO SHOULD BE CALLING TOMORROW. REGARDS FROM MIAMI, MERCEDES
My title is self explanatory. 3 surgeries using my Breg Kodiak. I left the hospital with it on and continue to use it through rehab and training.
Products were delivered in perfect condition and function well. There was confusion on my end with specifications and they provided all answers as well as being proactive in contacting me to correct my mistake. I am so appreciative of the extra effort and exceptional performance of this company the their product.
I have had several knee replacement surgeries and shoulder replacement surgeries and this pad is the best size I could find to recoup from both my recent surgeries. I have bought a few of the same pad.
I love the machine performance. By far the best thing on the market. I had 2 total knee replacements. And it helped a lot. The only only thing preventing the 5 stars is the ice consumption and I couldn't use my insurance to cover the cost
Ordered the lid and electrical component for my cooler. Works great and so much happier with the constant flow of cold water after me knee replacement surgery.
Since my insurance wouldn't cover another ice therapy machine, I decided to purchase one outright from mycoldtherapy.com. I wanted another Donjoy as that is the same company that made the first one I used two years ago (which had stopped working). I was pleasantly surprised by the low cost and the variety of pad options available. I ordered the Donjoy Iceman Clear3 with a special rectangular pad, which fits perfectly over the 12-inch incision on my lower back and covers the entire L2-L5 fusion area. The clear cooler is a great feature, allowing me to easily check the ice and water levels at a glance. So far, it's been working great. Overall, it's a very nice product.
Was given these to wear under immobilizer in a medium size. The larger size is much more comfortable. Customer service excellent. Original order went to incorrect address. They re-shipped immediately.
I'm thankful for the excellent response, my order fulfillment, and the quality product. Works perfectly!
The bags are very handy and made the ice making so much easier. The downside is that they become damaged (leaking) rather easily unfortunately.
The sterile dressing accessory made it so much easier to apply the icing pad to my knee. I wish I had this for my previous four joint replacements!
Excellent service and follow up. I order wrong connection and got a phone call with in hours of order, checking with me to correct to part I need. Once the order was correct it was ship that day. Product works great and is a good value.
I appreciate the service and follow up of the inside personal
I’ve used other regular ice machines with great success but this one with the compression option was so nice. Runs quiet at night while icing in bed, adjustable compression helps with swelling and feels almost like a gentsl massage. I’m 6’1 230lbs and the large knee wrap was plenty big for me. Highly reccomend this machine.
I was given the compression wrap and gel packs by the hospital after having knee replacement surgery. They truly work wonders in reducing my pain. The wrap stays on easily and is very comfortable. I opted to buy 2 more gel packs so that there would always be a set ready to exchange. On the downside, they only stay cold for a few hours when worn, but that's an acceptable trade-off for how well they do work! I've used other wraps from different companies, but this is the most comfortable!
I've used the knee version of these pads and that one was great.
This hip version unfortunately is not as great. Depending on how you use it, there is a good chance you can crease the water channels and that stops the flow of cold water which can result in warm spots on the pad.
For this product I would recommend the knee version, but not the hip version.