Good item, quick ship and notifications all along the way. Glad I was able to get one for a unit we're borrowing for my daughter's shoulder surgery and my mother in laws knee replacement

Very fast shipping of course I did pay extra for that. However their site is really good to use and the upcharge for faster shipping was not that big of a deal. Great to be able to purchase just a single part from them.

It works for my ice machine and it was right on time for my friend's daughter

I had the unit shipped to Baylor Hospital in Dallas for a Kneereplacement. I had to pay for it since Medicare did not cover it. The Nursing Staff unpacked the unit to be used at the Hospital. Upon my departure to the Rehab Hospital the Charging Cort was misplaced, so I could not use the machine until I received the Charger replacement. I was happy that the hospital prepared regular ice bag's for me. I can use the machine now, and it works great.
Thank you .
Sincerely,
Klaus Curley

The plug was just what I needed and it arrived very quickly.