I found 'My Cold Therapy' after watching many videos on YouTube .. All of their videos were excellent. Decided to give them a call. Angela was incredible nice and spent time answering all of my questions. Such a very nice person on the phone. I decided to just go ahead and order the 'Cube' model for my second knee replacement. Shipping was free and I received my order within two days. Outstanding product and really nice company to deal with. It's rare these days to find some who answers the phone, is polite, isn't out of the country and always trying to up sell. Great service
I normally do not write reviews although I do read them a lot when making a purchase. I spoke on the phone with a very nice lady by the name of Angela at mycoldtherapy.com. Angela was very knowledgeable about my questions of the Breg Ice Machines. She was very courteous and did not make me feel rushed with all the questions I had. If every time I had to call customer support it would be a much better experience if I was treated like I was today when I spoke with Angela. Thank you so very much and I highly recommend this company and if you do need help and call them for information or sales you will see what I mean if you get to speak with Angela.
Was worried that it might leak - I doesn't
Was worried that it might be LOUD - it's not
Very happy with everything about it.
The transaction with My Cold Therapy was perfect. Good verification emails with tracking number. Prompt shipping.
My unit broke after 12 years. I purchased the exact same product because of the quality and longevity. I highly recommend buying this unit! This was my first experience using this company and I had absolutely no issues.
Glad I decided to purchase this for post hip replacement surgery. I put 4 frozen bottles of water in it every morning and that lasts until evening. Helps my pain and swelling. Great investment. Arrived quickly.