I like it works great. I wish they had a few more pads to choose from. I got the small shoulder and it still seemed a little big. I like where the pump is located. I've used other ones where it's in the middle and you can't put chunks of ice in it. This one you can
I was expecting this machine to give me COLD therapy. I am a little disappointed in the coldness it gives.
We are very pleased with our DonJoy cooling machine. My husband had shoulder surgery and it was highly suggested to find a cooling machine. After reading many rave reviews, we opted for this machine. Good idea to freeze water bottles to keep the circulating water cold. However, I went a step further and froze water in largerO. J. plastic containers/ milk cartons - cutting down to a size to fit in the “cube”.
Many years ago my son had knee surgery and we got a cooler-like device to keep the swelling off - but this device is a huge improvement over that device. It worked beautifully after my knee surgery and kept the swelling to a minimum. It is worth the investment.
Great product, customer servic