- Shipping rates calculated at checkout. Ground Shipping time frames are estimates via USPS and UPS.
- The shipping deadline is 1:00 PM EST.
- UPS does not ship on Saturday or Sunday
- Next day orders, please contact us for confirmation of delivery time: (704) 709-2603
- Saturday delivery is possible; however, you must call to obtain Saturday delivery.
- Due to the medical nature of this product, we cannot accept returns once the product has been shipped unless defective and covered under the manufacturer's warranty which is 6 months from date of purchase.
- Return Policy
- If you have questions, please contact us at CS@mycoldtherapy.com and we would be happy to assist you.
Hasn’t arrived yet
I have not received the order yet
Really appreciate having the opportunity to replace just the lid instead of a whole unit when I dropped it by mistake.