Knee pad leaked after one use. Had to order and pay for rush shipment. Please contact me
We bought this machine for my son's hip surgery. He used it for a couple of weeks--worked great. Brought the machine out three months later for his second hip surgery, and within minutes, he found that the pad was leaking water. Called Ossur. They do not stand behind their products. The pad has a 30 day warranty which suggests that this is something that isn't supposed to last, I guess. The pad costs 50 dollars. This is very disappointing.
Your machine works fantastic
My wife had hip replacement surgery and it worked flawlessly.
However our dog decided it was a nice toy since it's been 108 degrees outside.
I ordered the replacement and it arrived in a great timeframe.
Thank you for your quick turn around
Product of high quality. Shipping very fast. I am delighted with performance of this product and the company!
After having had total knee replacement surgery my Cold Rush knee pad that was several years old had sprung a leak. I needed a replacement immediately. The folks at My Cold Therapy arranged for Saturday shipment and Monday delivery. I received my new pad on time as expected and I was back to managing the swelling and pain associated with the surgery. There is nothing better for such solutions and I'm so happy I found such a great dealer in My Cold Therapy. Thank you Steve for being there when I needed you!!!